Customer Testimonials
Had a salesman named Julian. Very nice and helpful, not pushy at all. The wait for paperwork was a bit long but he offered coffee and water to help. Very nice man and salesperson.
I just got my 2025 kia soul and im in love with it Khaled thank you for everything
Tod my service manager applied professional experience and service that is most appreciated.
Cori in service was phenomenal. She was very nice and helpful.
I recently purchased a 2025 Kia K4 and couldn’t be happier with the experience. From start to finish, the process was incredibly smooth and stress-free. A huge thank you to Khaled, our sales advisor, who went above and beyond to assist my wife and me throughout the entire journey. His professionalism, knowledge, and genuine care made all the difference. We truly felt supported and well-informed every step of the way. Highly recommend both the vehicle and the exceptional service provided by Khaled.
I was able to purchase a vehicle yesterday and Khaled was amazing he was very patience with me he answered all my questions over all this was the best experience it was a very easy process Thank you so much for taking my anxiety of purchasing a vehicle now I can sleep better at night If anyone is looking for a car go holla at Khaled
Staff was professional and efficient
Disappointed by both Kia of Orange Park and the one on Atlantic. Both do not and will not honor their website prices especially the prices on their corporate site morganautogroup.com. As they say it is just a price to get you in the door - sounds like bait and switch. But that might be just how the car industry is today. Atlantic locations play games. But Orange Park has Kevin Evans who I think has a problem with people of color. Also, they are not reliable; will not call you back or stand by their pricing.
07.11.2025 - Updating previous ... Read More Google - Jul 9, 2025
Have been a customer for service for around 3 years now, since we originally bought our K5 in VA.. and have always dealt with Alex as our service advisor. Cannot say enough about how great he has been as a service advisor, from maintenance, contact, or necessary repairs. He has accommodated me numerous times where my schedule conflicted with repair availability. Highly recommend anyone to use him as a service advisor.
Was such a smooth transition. Khaled aka DJ Khaled was the best sales person. I told him all I wanted and he made it happen. Second car I’ve bought from Kia of orange park and they do no disappoint!
Thanks Matt T and Eric for your great customer service and mechanical skills on my Kia Soul. Thank you, thank you, thank you!
Easiest car buying experience we’ve ever had! KHALED GHAZAL had us in and out in record time with a great deal and stress free transaction. The whole team was amazing including the Sales Manager Gino, finance (Greg) and extra help from Art helping me collect my items from my trade!!!!
I had a great experience buying my car here. Ashton Brown was super helpful, friendly, and made the entire process smooth and stress-free. He went above and beyond to make sure I got exactly what I needed. I highly recommend asking for him!
DJ Khalid , thank you so much. You make most sales guys look like they don’t have a clue what they are doing. You were amazing and trusting. I’m very happy with my vehicle. Ian, you have that attitude I don’t care for BUT you know what you’re doing! Great experience. ☺️ (I’ll be back in for my picture with Greg/Craig(High five) , Ian , Pete and Dj. 😂
Cori Palazzola, my service advisor was pleasant, professional and helpful.
Just purchased a Kia K5 from Kia of Orange Park and had a fantastic experience! Ashton Brown was excellent to work with—professional, knowledgeable, and made the whole process smooth and stress-free. He got me a great deal and made sure everything went off without a hitch.
The only area I’d suggest improvement is in the detailing department—they could take a bit more time to go over the vehicle thoroughly. The fuel filler area wasn’t cleaned, and the engine bay could’ve used some attention.
That said, the overall experience was great, and I’d absolutely recommend ... Read More Google - Jun 8, 2025
Everyone was so nice and friendly. Justin helped me find a car I wanted. At first I wasn’t happy with the payments being offered. Justin and a few other guys helped negotiate my payments. I ended up having to put an extra $1000 down but I got my payments lowered by $137. Love the vehicle! I’ll update in a few months on how the car is running. Thank you 🙂
Hi Matthew Treiber Thank You so much for an Awesome experience with Kia Service Center.
Bought our SUV from Cori. She was very helpful and excellent to work with. Got us our Telluride at the right price and we love it several months later
Very nice place the staff there are very nice to you and very much helping. The sales advisor that was helping me, a guy named Khaled Ghazal, the dude works hard and tries his best to make sure you leave there satisfied.
Services were very good!! Ask for Cori Palazzola she definitely was a wonderful help.
Rene Rivera is an ABSOLUTE STANDOUT! He’s EXTREMELY successful with being dependable & reliable with his consistency of knowledge of his work! Highly recommend KIA Of Orange Park services!
We’ve been bringing our vehicle to Kia of Orange Park’s service department for years, and the experience has consistently been outstanding. From routine maintenance and recalls to more involved corrective work, the level of service and professionalism has always been top-notch.
Alex Oztolaza in particular has gone above and beyond every time. He communicates clearly, provides honest updates, and treats us with genuine respect. As a disabled military veteran, I value transparency and efficiency, and that’s exactly what we’ve received at every visit.
It’s rare to find a dealership where you feel like more than ... Read More Google - May 22, 2025
It was busy. But Todd made it happen. Thank you for the awesome customer service
Todd provided excellent service.
Alan and Kelton were awesome
Todd at Kia of OP is a great service help. He was able to help me with my vehicle in a timely manner and was very respectful during every transaction. Thank you for servicing me!
Todd was amazing. He help by explain what my car needed and how I can maintain my car. Well appreciated
Todd was great. Helped me out at this location than the location I usually go to
Todd is literally the best, everytime we come in he makes sure we’re comfortable and taken care off. Will always be my go to spot for service and car care!!
Alex, Walter, Rene and Bryan are one of the best service advisors
Just wanted to share a positive experience with Service Consultant Alex Oztolaza he worked with my extended vehicle service warranty company and replaced my infotainment system on my 2020 Forte under warranty, he communicated via text when the part arrived and performed the the repair well under an hour. I’m completely satisfied, I’m glad I have someone in the service department that that I can trust. I will no longer take my car to any other Kia dealer for service, will only have my car maintenance performed at Kia of Orange park.
We worked with "Sly", Peter, and Will. They were patient and willing to work with us the whole process and beyond. Very happy with our new car (2025 Telluride).
Walter was a great service advisor. My car was taken in on time, service was prompt, appreciated the video walk-around. Advisor reviewed service completed and best next steps.
After owning a 2022 Kia KS GT line and 2022 telluride it's time to upgrade both. 2025 GT monthly payment went down over the people at KIA of Orange Park are awesome. 3rd and fourth vehicles we purchased from Kia of Orange Park. shout out to Alex in service Justin Cross in sales and Kelen sales manager for always helping us with top tier service
My wife and I stopped by to look at the Sorento. We looked around the lot without being bothered. We went inside and met Cori Palazzola. She was fantastic; knowledgeable, friendly, and very helpful. The pressure to buy was not too bad and we decided to discuss purchase options. The negotiations were fair and forthright. When we did reach agreement the finance manager (Pete) was very easy to work with.
I recommend that you look up Cori P. if you are considering a Kia. After the sale she wouldn't let my wife drive off in the new car before ... Read More Google - Mar 9, 2025
Oil change scheduled for 2:30. I’m was told to wait in my car. I’ve been waiting in my car for 42 minutes. NOBODY has come out. Very frustrated.
My sales woman Cori was the absolute best!!! She listened to what I wanted and made the deal. I'm riding in a brand new 2025 thank you Ms.Cori please go see her.
Cori took good care of me and my brother and it was a quick and easy.
I want to say how great of an experience my husband and I with our car buying experience. Cori Palazzola was great. She was so helpful and understanding. She was committed to working with us and getting us in a vehicle. Thank you Cori Palazzola for all your help with our car buying experience and helping with our granddaughter! You are the best!!
Great experience, speedy service- Danny was extremely helpful and accommodating!
Great friendly & fast service from Walter Davis at Kia of Orange Park, can't ask for anything more
I stopped in just to look (isn't that how it always begins???) and found myself buying an awesome car that suits me. Cori was a great help, easy to work with, and very personable. The entire team that helped me with financing, insurance transfer, and all the things made the experience easy!
Thank you for great service
Very good experience! Visit was efficient and my problem was fully resoved!
I bought a car from them back in February. The staff were so nice and friendly. I found the car I wanted to buy and we went to get a price and that’s when the problems started. A 16k car jumped to 29k. We had to keep going back and forth. I still ended up paying for things I asked them to not charge me for like the “maintenance package” because I wouldn’t be using them for maintenance and gap insurance because I already had that through my insurance. We finally settled on a price. I was told ... Read More Google - Jan 16, 2025
Rene always takes care of me,I’ve had my kia for a year and have gotten top notch service from this location since my purchase 😁
Excellent experience all around. I live over an hour away, and was able to work the entire deal online and over the phone with Danny and Corey delivered our new Seltos the same day. Straight forward. As I have 15+ years in the car business previously, I just wanted a Dealership to be straight with me. My local dealer was old school BS, but Kia of Orange Park hit it out of the park. Thanks so much for how your team handled this. My wife and I are very happy with now our 4th Kia. Jeff and Debbie
They are so friendly every time I go in there. My wait is always less than they tell me when I check in. Getting the car cleaned after every service is just the cherry on top.
Cori took care of me for my first purchase of a car. I cannot thank her enough for treating me with so much respect through the entire process and answering all my crazy questions. As much as buying a car is a stressfull experience thank you for making it easy for me.
Very nice and professional service. Great people. Thank you Alex.
Pretty good although it started late . I had a 7am appointment but garage was closed until after this and then two cars form other customers pushed in unfortunately. Service was fine although I haven’t been sent any record of what was done , just a video to say all was good. I was expecting some More detail so maybe that’s on the way or kept with the car somehow? Took around two hours and waiting room serves its purpose.
The best
I had a great experience with kia of orange park. Justine and Xavier were a big help in my new purchase.
Very disappointed! Emailed back and forth a few times with their Sales Manager Ian who flat out lied to me. I asked about a specific Kia Seltos that was listed on Autotrader. Upon arrival all was well until I was escorted to look at vehicles that I didn't ask about. I was then told that the Seltos was unavailable. This is a Bait-and-Switch and absolutely unacceptable. I told him he lied to me and left. I will never do business with such a dishonest and unprofessional dealership.
Loved getting in early and on with my busy day. Walter is a gem. He personally took care of a mark on my car that I was sure had damaged the paint. I was pleasantly surprised.
Exceptional service from my service Advisor Mr. Paul Jackson & my Service Tech Mr Edgar Sanchez. After it was all done. I'm very happy to be A Kia owner thanks guys
I've been to every Kia dealership in town. This is the best location in our area. They are kind and responsive.
By far the smoothest process I have ever had when purchasing a vehicle. JB our salesman was very prompt and got everything squared away quick. Highly recommended this location especially JB because he will take good care of you and handle everything with care. Thank you again!
I really had a stressful problem with my current car. Looked online at Kia of Orange Park. Went in early in the morning to dealer and it was like BAMM, they were ready to get me in a car that day. Where I thought it would take a couple of days, it only took a couple of hours. Thank you so much.
Kia of Orange Park and Arthur Ayers made my new car purchase quick, smooth and easy.
Gino is an awesome manager. He helped me go through the process with ease and professionalism. Ian is also a wonderful sales manager and has kept his promises.Art was very kind and helped me as well. Pete, the finance man, was very easy and made it easy to get through all the signing. Dan Hines is a great general manager.which is a plus. I have bought 2 other cars from this Kia. And now on my 3rd. I would recommend this company for all your car buying needs.
Well I can say that the experience started out rough with timing and other issues but after some communication and compromise, I was able to get my car fixed entirely. It did take a few trips back and forth to Kia but ultimately I can say I am relaxed and experiencing a peace of mind without any car troubles. I will definitely return in the future. Thanks!
I had a great car buying experience at Kia Orange Park. Arthur Ayers went abpve & beyond helping us get into the perfect vehicle for our growing family. He did everything that he could to make the process go as smoothly as possible and catered to what we wanted. We have purchased several cars before but my husband and I both agreed this was the best experience with Arthur! Even down to the finance manager who processed all of our paperwork. Laid back, fast, fun crew with excellent customer service! I would recommend anyone to buy a car from these ... Read More Google - Nov 23, 2024
My husband states the service on his 2018 Kia Stinger was the very best he has ever received in 55+ years of dealing with auto service. Quadarrion Hackley was his service tech this past week and completely earned his respect and confidence for every aspect of the repair. He told me that if every car dealer had a Quadarrion Hackley there would never be a dissatisfied customer after getting their car serviced.
I love this place , the workers, the finance managers the salesman etc! Specifically Rawl Alan's( Big Al) and Kevin Samuels (?)and Steve the finance guy helped me through a crisis. They showed me so much grace and professionalism . There were very attentive to my needs and made it their mission to make me a happy customer! I highly recommend those specific personnel and I will always recommend people to shop with them!
Worked with Kelton Powell but mostly with Richie Chansky both were extremely kind and helpful comparing this time around my experience with Kia went very well Thank you guys for all your effort and kindness
Go see Richie: he will help you out. There was zero pressure and it made a stressful situation enjoyable!
I brought my car in because I heard a strange noise in one of my wheels. Walter was very helpful as were the technicians. They were very professional and took care of my car promptly.
My experience was very good at KIA of Orange Park professional and thorough.
My recent auto servicing experience at Kia was excellent. My representative Paul Jackson was very helpful, customer oriented and courteous.
Timely and courteous service. Detailed results. My service was good. The car wash leaves something to be improved on.
Will is the man. I called last week stressing about a steering wheel lock for the new Kia I purchased from another dealership. Will was so nice with me on the phone when I was frustrated. I assumed the dealerships had them but they DON'T! You have to call Kia directly and order one. Will called me back a week later to let me know that he found a QR code for me to use in order to submit for my steering wheel lock. I was so shocked when he called me back as this was not his job ... Read More Google - Oct 22, 2024
Great service as usual! Thanks to Walter!
Services are timely in nature as well as reliable. I will continue to have my vehicle serviced here.
I always take my Kia in for service here Rene and Alex in the service department are top notch they always go above and beyond for me. Take your car here you will not be disappointed
I recently purchased a vehicle from Kia of Orange Park. However I find that I wish I had gone elsewhere. They tried to sell me a bunch of worthless add ons that I did not need or want. These items were designed solely to increase dealer profit and were totally unnecessary. If I had purchased these items it would have doubled the price of the car.
The service techs at Kia of Orange Park are very professional. My maintenance service is always super fast.
My car was hit by an employee while it was parked waiting to get serviced. Alex was the service representative that I spoke with and told me that they will fix it free of charge of course. However I’ve been unsuccessful getting in contact with him to set up a day to get it fixed. I’ve called multiple times and left multiple messages. I’ve had issues with my car and service department since I purchased the car last august. I wouldn’t recommend Kia to anyone. The cars are horrible and the customer service/ service members suck.
Buying a car in rainy weather is crazy but working with the guys at Kia Of Orange Park. Ian, Pete and the GSM Keltln was on point and got me into a car even with my credit score. I was afraid I would get approved but those guys put me into a nice Mitsubishi.
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I recently had the pleasure of working with Sylvester Patterson at Kia of Orange Park and I cannot recommend him highly enough! He greeted me with a warm smile and a genuine willingness to help. His professionalism and knowledge about the vehicles were impressive and made the entire car-buying process a breeze.
Sylvester took the time to understand my needs and preferences, guiding me to the perfect car that fit my budget and lifestyle. He answered all my questions with patience and clarity, ensuring I felt confident in my decision. There was no pressure at any point, which made the ... Read More Google - Oct 7, 2024
They get me in immediately and my service advisor is great.I couldn't ask for a better advisor. If my advisor isn't there,I wait until he is there to come in..MVP of the year- Q.
UPDATE NO ONE INCLUDING THE GM AND CEO WANTED TO TRY TO WORK ON A COMPROMISE and Courtney who responded below didn't reply to my email I sent her, so I am taking del of our 25 Sorrento SX from Nalley Kia in the morning. VERY FRUSTRATING EXPERIENCE PLEASE READ so it doesn't happen to you!!! WE worked on a 25 Sorrento and decided on an EX-Hybrid. I text the sales rep the window sticker on the trade, couple of pics as well as the sales sheet from another dealer showing the number they put on the trade and just ... Read More DealerRater - Oct 1, 2024
I dealt with Kelton and JB on blanding blvd, if it wasn’t for them two I probably would have purchased elsewhere. Kelton was amazing he made me feel like family as soon as we conversed, he worked hard to make sure I got what I wanted. Purchase 2025 kia sportage.
Service dept is outstanding, love their attention to detail and how well they take if both of our Kia’s.but I wasn’t thrilled with the purchase of our new Kia misinformation two many sales persons working with us and the experience was less than stellar but we did appreciate our they did their best to satisfy us with the right vehicle
