Customer Testimonials

Great experience, speedy service- Danny was extremely helpful and accommodating!

Great friendly & fast service from Walter Davis at Kia of Orange Park, can't ask for anything more

I stopped in just to look (isn't that how it always begins???) and found myself buying an awesome car that suits me. Cori was a great help, easy to work with, and very personable. The entire team that helped me with financing, insurance transfer, and all the things made the experience easy!

Thank you for great service

Very good experience! Visit was efficient and my problem was fully resoved!

Rene always takes care of me,I’ve had my kia for a year and have gotten top notch service from this location since my purchase 😁

Excellent experience all around. I live over an hour away, and was able to work the entire deal online and over the phone with Danny and Corey delivered our new Seltos the same day. Straight forward. As I have 15+ years in the car business previously, I just wanted a Dealership to be straight with me. My local dealer was old school BS, but Kia of Orange Park hit it out of the park. Thanks so much for how your team handled this. My wife and I are very happy with now our 4th Kia. Jeff and Debbie

They are so friendly every time I go in there. My wait is always less than they tell me when I check in. Getting the car cleaned after every service is just the cherry on top.

Cori took care of me for my first purchase of a car. I cannot thank her enough for treating me with so much respect through the entire process and answering all my crazy questions. As much as buying a car is a stressfull experience thank you for making it easy for me.

I take my Sorento to Kia of Orange Park for regular maintenance. Recently, my Service Advisor, Bryan Rojas, supervised an oil change, multipoint inspection, and some warranty work. He was friendly, knowledgable and kept me up to date on the progress of the work being performed. Thank you, Brian. I am definitely a happy, satisfied customer.

Very nice and professional service. Great people. Thank you Alex.

Pretty good although it started late . I had a 7am appointment but garage was closed until after this and then two cars form other customers pushed in unfortunately. Service was fine although I haven’t been sent any record of what was done , just a video to say all was good. I was expecting some More detail so maybe that’s on the way or kept with the car somehow? Took around two hours and waiting room serves its purpose.

The best

I had a great experience with kia of orange park. Justine and Xavier were a big help in my new purchase.

They are people of their word. What they promise they fulfill. They treat you like family. Christopher Pinard has over 40 years of sales experience.

Loved getting in early and on with my busy day. Walter is a gem. He personally took care of a mark on my car that I was sure had damaged the paint. I was pleasantly surprised.

Exceptional service from my service Advisor Mr. Paul Jackson & my Service Tech Mr Edgar Sanchez. After it was all done. I'm very happy to be A Kia owner thanks guys

I've been to every Kia dealership in town. This is the best location in our area. They are kind and responsive.

By far the smoothest process I have ever had when purchasing a vehicle. JB our salesman was very prompt and got everything squared away quick. Highly recommended this location especially JB because he will take good care of you and handle everything with care. Thank you again!

I really had a stressful problem with my current car. Looked online at Kia of Orange Park. Went in early in the morning to dealer and it was like BAMM, they were ready to get me in a car that day. Where I thought it would take a couple of days, it only took a couple of hours. Thank you so much.

Kia of Orange Park and Arthur Ayers made my new car purchase quick, smooth and easy.

Gino is an awesome manager. He helped me go through the process with ease and professionalism. Ian is also a wonderful sales manager and has kept his promises.Art was very kind and helped me as well. Pete, the finance man, was very easy and made it easy to get through all the signing. Dan Hines is a great general manager.which is a plus. I have bought 2 other cars from this Kia. And now on my 3rd. I would recommend this company for all your car buying needs.

Well I can say that the experience started out rough with timing and other issues but after some communication and compromise, I was able to get my car fixed entirely. It did take a few trips back and forth to Kia but ultimately I can say I am relaxed and experiencing a peace of mind without any car troubles. I will definitely return in the future. Thanks!

I had a great car buying experience at Kia Orange Park. Arthur Ayers went abpve & beyond helping us get into the perfect vehicle for our growing family. He did everything that he could to make the process go as smoothly as possible and catered to what we wanted. We have purchased several cars before but my husband and I both agreed this was the best experience with Arthur! Even down to the finance manager who processed all of our paperwork. Laid back, fast, fun crew with excellent customer service! I would recommend anyone to buy a car from these ...

My husband states the service on his 2018 Kia Stinger was the very best he has ever received in 55+ years of dealing with auto service. Quadarrion Hackley was his service tech this past week and completely earned his respect and confidence for every aspect of the repair. He told me that if every car dealer had a Quadarrion Hackley there would never be a dissatisfied customer after getting their car serviced.

I love this place , the workers, the finance managers the salesman etc! Specifically Rawl Alan's( Big Al) and Kevin Samuels (?)and Steve the finance guy helped me through a crisis. They showed me so much grace and professionalism . There were very attentive to my needs and made it their mission to make me a happy customer! I highly recommend those specific personnel and I will always recommend people to shop with them!

Worked with Kelton Powell but mostly with Richie Chansky both were extremely kind and helpful comparing this time around my experience with Kia went very well Thank you guys for all your effort and kindness

Go see Richie: he will help you out. There was zero pressure and it made a stressful situation enjoyable!

I brought my car in because I heard a strange noise in one of my wheels. Walter was very helpful as were the technicians. They were very professional and took care of my car promptly.

My experience was very good at KIA of Orange Park professional and thorough.

My recent auto servicing experience at Kia was excellent. My representative Paul Jackson was very helpful, customer oriented and courteous.

Timely and courteous service. Detailed results. My service was good. The car wash leaves something to be improved on.

Will is the man. I called last week stressing about a steering wheel lock for the new Kia I purchased from another dealership. Will was so nice with me on the phone when I was frustrated. I assumed the dealerships had them but they DON'T! You have to call Kia directly and order one. Will called me back a week later to let me know that he found a QR code for me to use in order to submit for my steering wheel lock. I was so shocked when he called me back as this was not his job ...

Great service as usual! Thanks to Walter!

Services are timely in nature as well as reliable. I will continue to have my vehicle serviced here.

I always take my Kia in for service here Rene and Alex in the service department are top notch they always go above and beyond for me. Take your car here you will not be disappointed

The service techs at Kia of Orange Park are very professional. My maintenance service is always super fast.

Buying a car in rainy weather is crazy but working with the guys at Kia Of Orange Park. Ian, Pete and the GSM Keltln was on point and got me into a car even with my credit score. I was afraid I would get approved but those guys put me into a nice Mitsubishi.

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Sylvester Patterson at Kia of Orange Park and I cannot recommend him highly enough! He greeted me with a warm smile and a genuine willingness to help. His professionalism and knowledge about the vehicles were impressive and made the entire car-buying process a breeze. Sylvester took the time to understand my needs and preferences, guiding me to the perfect car that fit my budget and lifestyle. He answered all my questions with patience and clarity, ensuring I felt confident in my decision. There was no pressure at any point, which made the ...

They get me in immediately and my service advisor is great.I couldn't ask for a better advisor. If my advisor isn't there,I wait until he is there to come in..MVP of the year- Q.

I dealt with Kelton and JB on blanding blvd, if it wasn’t for them two I probably would have purchased elsewhere. Kelton was amazing he made me feel like family as soon as we conversed, he worked hard to make sure I got what I wanted. Purchase 2025 kia sportage.

Service dept is outstanding, love their attention to detail and how well they take if both of our Kia’s.but I wasn’t thrilled with the purchase of our new Kia misinformation two many sales persons working with us and the experience was less than stellar but we did appreciate our they did their best to satisfy us with the right vehicle

Purchased my 2022 K5 recently from here & Cori was great to work with. She worked hard to earn my business, was able to get the car I wanted to a price I was comfortable with, & was friendly the whole way through. Pete in finance made everything easy to understand & took the pressure off with all of his jokes. Would definitely come back when looking for my next Kia.

Let me start off by saying this place is amazing and the Staff is top notch.Walking in the dealership Xavier greeted me with a handshake and smile which has never happened to me at a dealership.Gino made sure my baby girl was well entertained the whole time we were there.Christopher Pinard helped me and my mom through the process of getting our vehicles and he had fresh fruit and plenty of cold water for us while we waited for our Good news.If you need car insurance don’t worry about they have a phenomenal lady by ...

Very knowledgeable, professional, and commitmented to your satisfaction in the car your buying.

We just purchased a 2025 Kia Sportage from Kia of Orange park and I am amazed. Ms. Cori went above and beyond and treated my husband and I with the upmost respect. She was incredible and helped answer any questions we had. 10/10 would recommend Kia of Orange Park!! Make sure to ask for Ms. Cori!!

Very Very good car buying experience salesman and finance department top notch would recommend this dealership to anybody no disappoints here......

I could not have been more pleased with my experience with Sylvester Patterson at the Kia of Orange Park dealership. I drive my cars until the wheels fall off so car buying is a very infrequent occurrence for me. I was worried that I was rushing into buying and Sylvester assured me that no one at the dealership wanted me to do something I wasn’t comfortable with. Gave me time to leave, think through things, take a break, come back, and I am very grateful for his patience. I also dealt with Gino Siwali, and while as a sales ...

I bought a 2024 Kia Sorento Hybrid at this dealership and it was an excellent experience overall. Everybody there was very helpful and courteous. They were very straightforward and reasonable to communicate with also. Thank you Andrew Thomas for helping me make this purchase easier and fighting to negotiate to make the price meet my limit. Would highly recommend to take a look here if you are looking to get your next car.

The experience of buying a car is normally a major headache. Not at Kia of orange park. They made the process easy. Would definitely recommend Kia of orange park and our sales man Sylvester Patterson…

All of the staff involved in my car buying experience were very attentive and accommodating. I got the car that I wanted and am pleased with my overall experience. If you are looking to purchase a vehicle, Kia of Orange Park is your dealership.

Quick efficient service!!

Great customer service.

Always a pleasure working with the serviceman. Very thorough and detailed. Thank you 😊

Cori Palazolla 🫶🏾🤌🏾did her thing she was very honest and personable. She really made the experience like it was friends chatting and taking care of a business deal. She made sure our needs were met and we had everything squared away before we left! I would highly recommend working with her!! Thank You Kia Of Orange Park for MY FIRST CAR!!! 😁

Great overall experience , from Art helping me buy my car to the first required service the guys at service were great Rene , Zach the manager and company I even got a ride to and from home A1 customer experience highly recommend this location they put in work and it shows

We had an overall great experience at Kia of Orange Park. The Kia team was very friendly and helpful. Our salesperson, Chris Pinard, was pleasant and worked hard to assist us with our car purchase. Our Finance Director, Peter Holmquist, was absolutely fantastic - professional, attentive, and thorough. Thank you to the entire staff for a nice experience!

I absolutely love the staff and the service they provide

Personalized great service! I highly recommend!

The service writer was upfront, explained things in detail, was professional and courteous.

Customer service is off the charts!!! The process didnt last very long when purchasing the 2025 K5 EX. Arthur Ayers is very professional and good at what he does...

I recommend Kia Of Orange Park as Kelton, Cory, Will and the team went above and beyond with the purchase of my new car! They even delivered my new car to me it was a wonderful experience

I went to this location for the first time last week and the service and the customer service was awesome! From the moment I made my appointment..Bryan R. Help me out and was very professional and very friendly!! Thank you!!🤓

Walter Davis is outstanding. His attention to detail and follow through is exemplary. One of the best. He is the go to guy to get things done.

Service was great. Walter Davis made sure to get me in and out fast. He was helpful in knowing which services I needed at that time.

Very calm and peaceful experience. No pressure from the salespeople.

Typical service visit, approached immediately in the service lane by Alex Oztolaza. He did the write up and follow up. Service finished in a timely manner and I was on my way. Always appreciate the courtesy car wash.

Orange Park KIA’s Service Dept is the best! My Service Advisor Alex always makes sure my car is taken care of. Keep up the good service!!

I had a great experience, the customer service person Mr Christopher Pinard did a very good job.

Customer service is excellent and they made sure that all the recall was done

Alex Oztolaza took excellent care of me in the Service Department at Kia of Orange Park. Took my '23 Kia Soul LX (my 4th KIA Soul in 12 years - I love everything about them) for an oil change and it was quickly accomplished and all systems checked out perfectly. I recommend a call to Alex for an appointment; he scheduled mine promptly and I was in and out in a very efficient amount of time.

I came to kia orange park and they treated me as priority , fixed what needed to be done so far I am liking this place , I havent had a bad service yet Can I also thank Mr. WALTER DAVIS for his amazing kindness , he helped me and my kids to be in and out of there and help me in my situation with my car.

Excellent customer service provided by Alex Oztolaza!

A great big thank you to Xavier Kelly who helped me get my new Kia K5! He was so patient with me & went over & beyond to assist me with this process. I’m so happy with my purchase.

Chris was very helpful when I purchased my car a year ago at a great price. I did not leave a message before, but wanted to leave a message, because I recently received a message wishing me a happy one year anniversary. Thank you Chris, and I will refer him to my friends and family. A. Crowder

Mr. Kelton and Mr. Donald, and the rest of the staff at Kia of Orange 🍊 Park, thank you from the bottom of my heart 💓 for being kind and of 100% customer service! I recommend you come over to Kia of Orange Park for a look for your self.

Sylvester made the buying experience seemless! We are so excited to have our new Telluride and we went to several dealerships to find what we wanted but this specific dealership was transparent throughout the process and really demonstrated they cared about our business!

Quadarrion Hackley took care of explaining the HECU RECALL on my car and the other recall. I did not understand. He was very polite and patient. He texted me as soon as it was done. I was quite happy doing business with him.

Thank you to Walter, who provided outstanding professionalism and excellent customer service when bringing my Telluride into this dealership. He was extremely well-versed in his job and kept me at ease being 100% transparent with any work that needed to be completed! I highly recommend this service department over any other Kia service departments in the Jacksonville area. I wish I had found this one first, but now I know I will never go to any others apart from this one! keep up the good work Kia of Orange Park, See you for my next oil change!

Fast courteous service. My vehicle is taken right in on my appointment time. Everyone was friendly will definitely take my car back again for service.

From the moment I arrived, I was greeted warmly by the staff, and the professionalism and efficiency of the entire team were evident. My service advisor, Renee Rivera, went above and beyond to ensure my experience was exceptional. Renee was incredibly knowledgeable, explaining each step of the maintenance process in detail and answering all my questions with patience and clarity.

Alex is the best service lead. My vehicle is always done on time, and is normally cleaner than when I took it.

The entire team at KIA of Orange Park made the car buying process a wonderful experience. Shout out to James Bolden (JB) for being the BEST salesman!!

I just purchased a new 2024 KIA Telluride EX X-Line at KIA of Orange Park. 5 out of 5 stars to this dealership. Conner made my car buying process so easy! He was very helpful, informative and honest! He went extensive lengths to find the exact car I wanted and make this deal happen! He was incredibly patient with my avalanche of questions and answered every one. I never felt pressured. He worked really hard to get me into the car I ultimately wanted and that was in my budget. I would highly recommend Conner and KIA of Orange Park to all my ...